Claims Officer

Job No: CN3074
Location: Newcastle

  • Provide claims management support for all insurance-related matters for CN
  • Permanent-Part Time, 21 hours per week
  • Flexible working arrangements

City of Newcastle (CN) is seeking a Claims Officer to join our legal team to provide support to the insurance team.

In this position, you will provide day-to-day claims management of all insurance-related matters in an efficient and timely manner working with other CN Service Units to gather information to process claims.

You will work across a diverse portfolio of work to utilise your exceptional time management and communication capabilities.

Your ability to balance competing deadlines in a highly complex and demanding work environment, ensuring high attention to detail coupled with a high quality of output will ensure you are placed for success in this role.

What’s it like working at the City of Newcastle?

We are focused on making a real difference in our community and achieving our vision of creating a smart, liveable, and sustainable global city.  We are proud to deliver services valued by our community.  People come first at the City of Newcastle, which means providing employees with meaningful work and capacity for work life balance. As a large local organisation, CN offers opportunity to develop in your current role, grow into future opportunities and reach your full potential.  

Our organisation’s values are Cooperation, Respect, Excellence and Wellbeing which are underpinned by our behaviours of courage, trust, and pride. Together, our values and behaviours support our decision making, our day-to-day interactions and everything we do. 

We value diversity of thought, and we focus on equity in the workplace. We are committed to creating an inclusive workplace culture where everyone feels respected, safe, and valued so they can be themselves and fully contribute their opinions and perspectives to the success of the organisation.

What are the benefits?

  • 21-hour work week with flexible work arrangements
  • 4 weeks of annual leave
  • 3 weeks of personal leave each year (take off advert if temporary position)
  • 5% annual leave loading yearly payment
  • Paid parental leave for primary carers
  • 2 additional paid Public Holidays
  • Additional paid leave days including Health & Wellbeing, NAIDOC, and Community Volunteer leave
  • Access to a range of exclusive CN employee benefits programs including Novated Lease options as well as access to reward and recognition vouchers
  • Annual performance development plans and ongoing training and development opportunities to ensure you continue to evolve and grow your career ambitions

Corporate fitness program from as little as $4.30 per week that will give you and your immediate family members access to a wide range of fitness and aquatic centres

Interested to know more?

Find out more about your new career here.

Our people are valued and have access to a range of benefits that help balance life at work and at home. These include flexible working arrangements, professional development opportunities and health and wellbeing programs.

CN proudly promotes the principles of Equal Employment Opportunity and fosters a culture of diversity and inclusion to represent the community of our Local Government Area. All candidates will be assessed against the essential criteria outlined in the position description. Suitable candidates may be placed on an eligibility list for future identical positions for a period of 12 months.

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander Australians, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact recruit@ncc.nsw.gov.au for a confidential discussion.

You must have the right to live and work in Australia to apply for this job.

Application Closing Date: Sunday 8 January 2023.

Remuneration: $46,433.40 + 10.5% Superannuation per annum for a 21-hour week.

Contact: Grant Hillyard - Risk Management Coordinator – 02 4974 2266

CN do not accept unsolicited resumes and we respectfully ask that recruitment agencies do not contact us at this stage.

At CN we understand the skills and attributes veterans can bring to our organisation and highly encourage veterans to apply for suitable roles.

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